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This module allowed me to achieve my goals of successfully improving my communication skills and helped in overcoming my flaws. I learnt that my conversations were curt and by folding my arms and not smiling, I appeared unapproachable. Hence, I now use the techniques learnt such as using positive words, smiling and keeping my shouldersContinue reading “Submission 4: Critical Reflection on Module Learning”

I once worked at a fine dining restaurant at Dempsey Hill as a waitress. One quiet afternoon, my manager motioned for me to come near the kitchen. It was during the lull period. He started sharing about his life experiences in bed and on clubbing. He then asked me if I was a virgin. IContinue reading “Submission 3: Descriptive Reflection on an Ethical Decision-Making Issue”

A miscommunication occurred during my work in Kidzania Singapore last year. I started a role play activity with a group of six and instructed them to wear a vest. When I was helping the younger children, I felt a forceful slap on my back. I was shocked. It turned out that a Japanese-American seven-year-old boyContinue reading “Reflection on an Interpersonal Communication Problem”

To: Ms Brenda TanFrom: Ang Leck Mien (Audrey)Date: January 24, 2020Subject: Audrey’s self-introduction I am thankful for this opportunity to introduce myself via email. My name is Audrey Ang Leck Mien, a hospitality business student in my penultimate year from Singapore Institute of Technology (SIT). I studied Business Administration, majoring in Marketing in Singapore Polytechnic.Continue reading “Submission 1: Formal email_Self Introduction”