This module allowed me to achieve my goals of successfully improving my communication skills and helped in overcoming my flaws. I learnt that my conversations were curt and by folding my arms and not smiling, I appeared unapproachable. Hence, I now use the techniques learnt such as using positive words, smiling and keeping my shoulders open to appear inviting and friendly. This allowed me to gain confidence as I realised I could interact with strangers better in my everyday life.
Through this module, I have learnt many life skills and now think critically. The skill of active listening has been implemented in my daily life, which helped me to better understand the viewpoints of others and respond empathetically. With the lesson on experiencing and expressing emotions, I learnt how to better manage my emotions, especially anger and sadness. This has taught me how to communicate without hurting others and how to communicate when others feel emotional.
I also enjoyed the lesson on learning more about myself as I could better understand my strengths and work on my flaws. It also allowed me to gain deeper insights into the character of my team members and resulted in better communication and a pleasant group work experience.
I believe this module has been beneficial for my development, and after learning about verbal and non-verbal communication, I realised the importance of my tone, choice of words used and body language in conveying a message. I will work on having more eye contact when conversing and will identify the issue, listen actively and work together to resolve any conflict should it arise.
In conclusion, this module helped with my personal development. Going forward, I will focus on effective communication by being clear and concise, yet polite and positive.
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